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Privacy Policy

Effective Date: June 20, 2023

At Dilworth Mattress Factory, we are committed to protecting the privacy and security of our website visitors and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website. By accessing and using our website, you consent to the practices described in this Privacy Policy.

  1. Information We Collect: 1.1 Personal Information: We may collect personal information that you provide voluntarily, such as your name, email address, phone number, and mailing address when you fill out forms on our website, subscribe to our newsletter, or contact us through our provided contact information.

1.2 Log Data: Like many websites, we collect certain information automatically when you visit our website. This may include your IP address, browser type, operating system, referring URLs, pages visited, and other browsing information. We may also collect information about your interactions with our website, such as the date and time of your visit, the duration of your visit, and the specific pages you viewed.

1.3 Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our website. Cookies are small data files stored on your device that allow us to remember certain information about your preferences and improve your browsing experience.

  1. Use of Information: 2.1 Personal Information: We may use your personal information to:
  • Respond to your inquiries and provide the services you request.
  • Send you important updates, newsletters, and marketing communications.
  • Customize and improve your experience on our website.
  • Analyze and monitor the usage of our website.
  • Protect the security and integrity of our website and users.

2.2 Log Data and Cookies: We may use log data and cookies for analytical purposes, such as analyzing trends, administering the website, and tracking user movements around the site. This information helps us understand how visitors use our website and allows us to improve our services.

  1. Disclosure of Information: 3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep your information confidential.

3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any change in ownership or use of your personal information.

  1. Data Security: We employ reasonable security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
  2. Third-Party Links: Our website may contain links to third-party websites or services that are not owned or controlled by Dilworth Mattress Factory. This Privacy Policy does not apply to those third-party websites. We recommend reviewing the privacy policies of those websites for their practices.
  3. Children’s Privacy: Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us, and we will take appropriate steps to remove the information from our systems.
  4. Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised Privacy Policy on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
  5. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following information:

Dilworth Mattress Factory 211 W Worthington Ave Charlotte, NC 28203 Phone: +1 704-333-6564

Please allow a reasonable period for us to respond to your inquiries.